Accessibility Statement
This accessibility statement applies to the website https://shop.redats.com/.
- Website publication date: September 2, 2025.
- Last significant update: September 2, 2025.
Digital Accessibility Status
This website is fully compliant with the appendix to the Digital Accessibility Act of April 4, 2019, regarding the digital accessibility of websites and mobile applications for public entities.
Preparation of the Accessibility Statement
- Statement preparation date: June 2, 2025.
- Last review date of the statement: June 2, 2025.
This statement was prepared based on self-assessment, an external audit, and in accordance with the "Website Digital Accessibility Checklist v. 2.2" (docx, 0,12MB).
Accommodations, Limitations, and Other Information
Actions taken:
- Added alternative text to images.
- Added descriptive labels to form fields.
- Added descriptive labels to buttons without embedded text.
- Enlarged button icons that were too small.
- Improved contrast in necessary areas.
- Organized the logical structure of the page (order of headings, sections, etc.).
- Added titles to elements requiring them.
- Added a visible visual indicator, perceptible via keyboard navigation, to every "clickable" element.
- Unlocked the ability to zoom in on the page.
Planned actions (not required in this WCAG version):
- Adding captions to videos on product pages.
Feedback and Contact Information
Any digital accessibility issues with this website can be reported to the REDATS Customer Service Department – via email: export@redats.com or by phone: +48 81 565 71 75.
Everyone has the right to request the digital accessibility of this website or its elements.
When submitting such a request, please provide:
- Your first and last name.
- Your contact information (e.g., phone number, email).
- The exact website address where the digitally inaccessible element or content is located.
- A description of the problem and your preferred solution.
We will respond to your request as soon as possible, no later than 7 days from its receipt.
If this deadline is too short for us, we will inform you. This information will include a new deadline by which we will correct the errors you reported or provide the information in an alternative way. This new deadline will not exceed 2 months.
If we are unable to ensure the digital accessibility of the website or content specified in your request, we will offer you access to it in an alternative way.
Handling Requests and Complaints Related to Accessibility
If, in response to your request for digital accessibility, we refuse to provide the requested digital accessibility, and you disagree with this refusal, you have the right to file a complaint.
You also have the right to file a complaint if you do not agree to use the alternative access method we proposed in response to your request for digital accessibility.
Information available on the government portal gov.pl may be helpful. .
You can also inform the Rzecznika Praw Obywatelskich (Polish: Rzecznik Praw Obywatelskich) about this situation and ask for intervention on your behalf.
Other Information
Architectural Accessibility
The headquarters are located at:
- Jabłonna-Majątek 12
- 23-114 Jabłonna k/Lublina
- The building is on the ground floor, and access is possible from street level or the parking lot. A wheelchair ramp is located at the main entrance.